QZee
QZee is a B2B2C, SaaS, whitelabel platform & ecosystem designed to streamline bookings and scheduling for service-based businesses while also providing a marketplace for other businesses to feature. It offers features like customisable booking pages, integrated payments, and automated reminders, catering to industries such as fitness, beauty, and wellness. With its user-friendly interface, QZee helps businesses reduce no-shows and manage appointments efficiently.
Year
2023
UI Design
UX Design
Product Design
Individual
Industry:
Booking SaaS
FIDE
Product Design Lead – B2B Booking Platform
Empowering service-based businesses to take control of their time
QZee is a modern booking and scheduling platform built for service providers in fitness, beauty, wellness, and beyond. As co-founder and design lead, I was responsible for the end-to-end product experience, from initial concept and user research to interface design, system architecture, and product strategy.
My Role
Led product design and UX across the platform
Built a lean, scalable design system to support rapid development
Designed and tested flows for bookings, calendar sync, payments, and service management
Developed a white-label business experience with branded booking pages
Shaped product direction through iterative user feedback and analytics
Key Features Designed
Custom booking pages for businesses to manage services, availability, and branding
Request-to-book and waitlist logic to reduce dead time and fill gaps in schedules
Stripe-integrated payments with optional deposits and advanced fee logic
Automated reminders and emails to reduce no-shows and streamline comms
Client management tools with notes, tags, and booking history
Multi-service and group booking support to scale revenue channels
Results
✅ Helped launch QZee into multiple verticals including barbers, trainers, and wellness professionals
✅ Built a flexible system architecture that supports both solo providers and multi-staff businesses
✅ Enabled rapid onboarding of new businesses with minimal support through intuitive UX
✅ Delivered a highly customisable product without sacrificing performance or usability
This project allowed me to combine my product thinking, UX skills, and systems design expertise to create a platform that truly solves problems for time-based service businesses—without bloated enterprise overhead.
FIDE