Portfolio

Selected work

A focused set of product stories across mobile banking, insurance, SaaS, media, streaming, and sport, told through the decisions, systems, and delivery constraints behind them.

Mobile banking at scale

Regulated design-system adoption

SaaS, streaming, and community platforms

Complete public case studies

Readable end to end, with outcomes, verified scale, scope, and deliverables labelled so the evidence is easy to compare.

NDA-safe

One of the UK's biggest insurers

From 30+ access dead ends to zero

Turning authentication failures into accessible recovery paths and shipped passwordless access.

30+ unserved errors → 0

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QZee

From no-show insight to live platform

Leading a booking platform from startup thesis and strategic pivot to 170 active businesses and 10,000 unique customers.

170 active businesses · 10,000 unique customers

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QZee One

An AI-enabled system for every QZee surface

Creating QZee One from scratch, then using its semantic contract, machine-readable registry, and quality gates to migrate a growing product ecosystem.

56 governed assets · 94 contrast gates · 96.8% channel parity

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Nagra Kudelski · OpenTV

Lean-back streaming

Modular cross-platform streaming UX for web, mobile, and TV, from workshops through handoff.

OTT, Web, Mobile, TV

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Eurovision Sport · NAGRA

A global home for live sport

Collaborative UX/UI for a free-to-air platform balancing live urgency, federation depth, evolving brand foundations, and multilingual delivery.

Global launch, 30+ organisations, Web + apps

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Watch Hockey

Live hockey in one app

A glanceable mobile app bringing field-hockey scores, streams, teams, and news together.

Live hockey, mobile

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Runite

Run clubs, all in one place

A two-sided platform for running clubs, covering discovery, events, memberships, payments, and pace.

Two-sided product, payments model

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MTCC · My Virtual Consultant

A virtual business consultant

A self-serve diagnostic that scores four business domains and returns clear, tailored guidance.

4 domains · circumplex report

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Limited access and previews

These destinations are intentionally restricted or limited. Each card states what will happen before you open it.

Password protectedNDA-safe

One of the UK's biggest insurers

From component library to organisational capability

Adding the support, contribution model, and system craft that helped teams adopt a multi-brand design system.

1 lead → 5 internal roles + 5 developers

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Project previewNDA-safe

Major UK bank

Subscription management in mobile banking

Senior UX design on subscription management inside the mobile apps of one of the UK's biggest banks.

Mobile banking · Regulated · High scale

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Pitch & proposal concepts

Agency concept work created to make opportunities tangible, excite prospective clients, and demonstrate visual craft. These projects did not follow a full end-to-end design process and are not presented as validated or shipped product work.